Life is unpredictable.  Even healthy, independent people can experience a situation where they are alone, incapacitated, and need help.  That's why you should have Lifeline, the personal emergency response system ( that calls for help when you can't get to the phone.  It allows you to move freely around your home and never be more than an arm's length away from assistance.

Here's how it works:

  • Whenever you need help, you simply press your Personal Help button, a waterproof transmitter you wear around your neck or on your wrist.
  • This sends a signal to your Lifeline Communicator (hooked up to your phone), which automatically calls a 24-hour Response Center.  Within seconds, highly trained personnel will speak with you.  If they can't reach you, help is sent.
  • Depending on the situation, Response Center personnel will quickly send your “responders” (neighbors, friends or relatives you have designated) or medical help to your home.

Lifeline is a practical tool for individuals or couples who wish to live independently in their own homes and for physically disabled persons who spend a portion of the day alone.

Lifeline is available for a fee of $29.95 per month (leased equipment). There are no maintenance fees, no monitoring fees, no installation fees and no fixed lease term.  This price includes on original PHB – known as the #1 medical alert service for its reliability and simplicity:  at the touch of a button you are connected with trained Personal Response Associates.  A second PHB is available for an additional $5 per month.

The advanced Auto Alert PHB is available for a fee of $44.95 per month.  This provides an added layer of protection:  this button senses a fall and automatically calls for help, if you are unable to push your button.

For more information on Lifeline or to sign up for service, please call 800-533-8954 ext. 54106.

If you belong to an organization that would like to have a program speaker on Lifeline, call Pat Lussier, Lifeline Program Manager at 978-249-1145.

The North Quabbin area Lifeline Program is co-sponsored by Athol Hospital and the Athol-Orange Rotary Club.