Athol Hospital provides medical, surgical, telemetry and inpatient skilled nursing services on a 21-bed medical-surgical floor which includes 8 telemetry beds. The population we serve are young adults through geriatrics.
Patient and Family Centered Care at Heywood Healthcare
Staff from these units work together on a team devoted to providing Patient and Family Centered Care. Below is a list of services and features that Heywood currently offers that help us deliver care in a way that is respectful and mindful of the needs and preferences of our patients and their families.
If you have comments on the care your loved one receives, please let the medical team know. Also, please also take a moment to respond to either the mail or the phone survey you may receive from our survey vendor, Press Ganey. We use your feedback to help us continually improve.
Enhancement of Services
- Individualized Patient and Family Centered Care Plans
- Multidisciplinary Care Team that included Hospitalists, Registered Nurses, Licensed Practical Nurses, CNA's, Hospitalists, Social Services, Care Coordinators, Dieticians, Pharmacists, Physical Therapists, Occupational Therapists, Respiratory Therapists and Speech Therapists
- Rooming In Visitation
- Patient & Family Advisory Council
- Private Rooms
- On-Call Clergy
- Multicultural Approach
- Interpreter Services
- Wireless Internet Access
- Minimal Overhead Paging
- “Liberalized” Patient Menus (with more options to choose from)