Heywood Physician Hospital Organization Honored by Harvard Pilgrim Health Care in 16th Annual Physician Group Honor Roll

March 8, 2018

Heywood Healthcare’s Physician Hospital Organization (PHO), along with other physician groups in Massachusetts, Maine and New Hampshire have been named to Harvard Pilgrim Health Care’s 16th annual Physician Group Honor Roll. The Harvard Pilgrim Honor Roll highlights physician groups that have achieved exceptional results in their approach to disease prevention and the treatment of acute and chronic illness for both adult and pediatric patients.

Harvard Pilgrim selected the Honor Roll physician groups based on clinical performance measured against national standards set by HEDIS® (Healthcare Effectiveness Data and Information Set), a tool developed for the National Committee for Quality Assurance (NCQA) to assess the clinical performance of doctors and other medical professionals.

Harvard Pilgrim reviewed performance in three domains of clinical care affecting both adult and pediatric patients: acute, chronic and preventive care. Physician groups were identified as Honor Roll practices based on points earned for performance on 15 measures such as appropriate treatment for children with upper respiratory infection, comprehensive diabetes care and breast cancer screenings. 

“We are extremely proud to be recognized by Harvard Pilgrim Health Care for the outstanding care provided by our physicians,” shared Heywood Healthcare President and CEO Win Brown. “Our clinical care teams strive to provide the highest quality care to our patients every day, and being named among these top physician groups for excellence in acute, chronic and preventative care reinforces our mission to create healthier communities.”

“We are very pleased to partner with these exceptional physician groups,” said Eric H. Schultz, President and CEO, Harvard Pilgrim Health Care. “We are happy to recognize their standout performance on national quality benchmarks and for the exceptional care they provide our members.”

“Health care today is focused on positive outcomes and value,” said Michael Sherman, MD, Chief Medical Officer, Harvard Pilgrim Health Care. “Through their dedication to quality and patient safety, these physicians have admirably demonstrated the focus needed to help us achieve those goals.”
Honor roll practice providers are noted in Harvard Pilgrim’s printed and online provider directories, as well as on the organization’s web site, enabling members to evaluate and select physicians based on quality measures.


About Harvard Pilgrim Health Care
Harvard Pilgrim is a not-for-profit health services company that, along with its subsidiaries, is improving the well-being of its 2.7 million customers. Harvard Pilgrim’s flagship health plans in New England provide health coverage to 1.3 million members, while another 1.4 million individuals are served through Health Plans, Inc., a subsidiary that provides integrated care management, health coaching and plan administration solutions to self-funded employers nationwide. Founded in 1969, Harvard Pilgrim has built its reputation on innovation and collaboration with a goal of lowering health care costs, improving care and enhancing the overall member experience. It is known for its excellent clinical programs, customer service, health improvement strategies and innovative tools that offer consumers greater transparency and empower them to make better decisions about their health care. Harvard Pilgrim is home to the Harvard Pilgrim Health Care Institute, a unique collaboration with Harvard Medical School. As Harvard Medical School’s Department of Population Medicine, the Institute is the only appointing department of a U.S. medical school housed within a health plan. Funded primarily through external government and private sources, it provides critical information to all levels of our health care system on issues affecting population health and health care delivery.

Harvard Pilgrim is consistently among America’s highest-rated health plans according to an annual ranking of the nation’s best health plans by the National Committee for Quality Assurance (NCQA)*.

*Harvard Pilgrim Health Care (private HMO/POS and PPO plans) and Harvard Pilgrim Health Care of New England (private HMO/POS plans) have been rated 4.5 out of 5 in NCQA’s Private Health Insurance Plan Ratings 2016-17. NCQA’s Private Health Insurance Plan Ratings 2015-16. NCQA’s Private Health Insurance Plan Rankings, 2011-15, HMO/POS/PPO.

About Heywood Healthcare
Heywood Healthcare is an independent, community-owned healthcare system serving north central Massachusetts and southern New Hampshire. It is comprised of Heywood Hospital, a non-profit, 134-bed acute-care hospital in Gardner, MA; Athol Hospital, a 25-bed not-for-profit, Critical Access Hospital in Athol, MA; the Quabbin Retreat in Petersham, MA; and Heywood Medical Group with primary care physicians and specialists located throughout the region. The organization includes six satellite facilities in MA; Heywood Rehabilitation Center and Heywood Urgent Care in Gardner; West River Health Center in Orange; Winchendon Health Center and Murdock School-based Health Center in Winchendon; Heywood Charitable Foundation; the North Quabbin Community Coalition, an affiliate organization; and the Quabbin Retreat in Petersham.

About Heywood Medical Group
Heywood Medical Group is a non-profit Physician Organization affiliated with Heywood Hospital with over 20 physicians specializing in Primary Care and Specialty Care. Our primary care physicians focus on Pediatrics and Family Practice. Our specialty care physicians focus on the areas of Cardiology, Endocrinology, Gastroenterology, Gynecology/Obstetrics, Orthopedics, Pulmonology, Urology and General Surgery.

Heywood Medical group serves individuals and families in need of health care and works in coordination with Heywood Hospital to provide high quality comprehensive care to everyone.

About Heywood Hospital
A member of the Heywood Healthcare system, Heywood Hospital is a 134-bed acute care hospital in Gardner, MA, providing a broad range of high quality medical, surgical, obstetrical, pediatric and behavioral health services on an inpatient and outpatient basis. The hospital’s Centers of Excellence include the Watkins Center for Emergency and Acute Care; the LaChance Maternity Center; the Diabetes Center and the Heywood Heart and Vascular Center, an affiliate of the Heart and Vascular Center at UMass Memorial Health Care.

About Athol Hospital
A member of the Heywood Healthcare system, Athol Hospital is a 25-bed non-profit, acute care and outpatient facility serving the communities of the North Quabbin region of Massachusetts. Athol Hospital’s services include 24/7 Emergency Care, Oncology, Radiology and Laboratory, Diabetes Center and Center for Skilled Nursing and Rehabilitation. It is designated as a Critical Access Hospital and Primary Stroke Center, licensed by the Massachusetts Department of Public Health and accredited by the Joint Commission.