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Patient Comments

AMH is The Best Place to Be!

“I have worked in the medical field for over 40 years. Several (12) years ago, I was hospitalized at Athol Memorial Hospital. The care was substandard; it was a negative experience overall.

 I recently became ill, necessitating a trip to the ER, followed by surgery and an extended post-op stay. Imagine my surprise when I found a completely morphed facility. The level of expertise, care and compassion exceeded my expectations. Employees in all departments were consistently professional and kind! The nurses and CNAs were topnotch, some of the finest I’ve met in my long career. My needs were promptly addressed; pain control was a top priority. I truly felt important and dignified. There is a strong sense of family and loyalty here. Most employees highly value their jobs.

 I have witnessed the chaos, frustration and loss of individuality that frequently occurs in larger teaching hospitals. Unless one requires more specialized care/equipment, AMH is the best place to be. Folks, let’s appreciate and support the “gem” we have right here at home. Feel confident that your medical care will be optimal.

 In all fairness, AMH is not utopian – the coffee is still so-so! But that’s so picayune of me!

 In closing, I’d like to extend my gratitude to Dr. Patel (ER), Dr. Mohammed (anesthesia), Dr. Wu (surgery), and the physicians of North Quabbin Family Group.”

 Diane Kohlstrom, R.N., Orange, MA

(from the Athol Daily News, Letters, March 2012)

Athol Memorial is First Rate!

"I was recently admitted to Athol Memorial with a diagnosis of severe pneumonia. This admission was after a stay at St. Vincent's for the placement of a stent in the left anterior descending coronary artery. While a patient at St. Vincent's I contacted hospital-acquired pneumonia.

The time spent at Athol Memorial was the best I have ever experienced in any hospital. The nursing staff, assistants, x-ray technicians, lab technicians, food service were all beyond my highest expectations.

Athol Memorial is the TOPS...First Class...Blue Ribbon..a real asset to the communities of north Worcester County. You have a lot to be proud of!"

Bill Cutting, Royalston

(from a letter received June 2011)

No Longer Taken for Granted

‘I used to take the Athol Memorial Hospital emergency department for granted. A recent personal experience changed that. The AFD ambulance brought me there from Hannaford Supermarket. I can’t say enough about the level of service available right here in Athol.’

Donald Fellows, Athol

(from the Athol Daily News, letter to the editor)