General Information
Athol Memorial
Hospital is a Critical Access, non-profit acute care hospital serving the nine communities of the
North Quabbin Region. The hospital’s service area includes, but is not limited
to, the towns of Athol, Erving, New Salem, Orange, Petersham, Phillipston,
Royalston, Warwick, and Wendell. The hospital opened its doors in 1950, the
result of the efforts of community and business leaders to establish a local
hospital to serve the healthcare needs of the region. Land on which to build was
donated by the family of Addison Sawyer, an inventor whose residence once stood
where the hospital building is located. Originally, the hospital was to be named
Athol Hospital, but the name was changed to Athol Memorial Hospital to honor the
sons of Athol who gave their lives in World War II. A plaque of their names is
on the wall of the Main Lobby. In 1999 Athol Memorial Hospital was faced with
closing its doors. The Save Our Hospital Campaign, spearheaded by members of the
Auxiliary and our current Board of Trustees, raised the money from the community
and area businesses to remain open. Since then the hospital has made many improvements to our facility and services, and continues
to meet the challenges of delivering “Quality healthcare close to home.”
Our staff
of highly trained dedicated professionals provides skilled diagnosis and
treatment in all major medical disciplines. Our growing roster of physicians
based in Athol and Orange include family practitioners, internists,
pediatricians, surgeons, anesthesiologists and other specialists. Physicians in
many specialties, plus primary care physicians, have office hours in our Medical
Arts Building and in the West River Health Center in Orange.
AMH features
acute care treatment facilities, including fully-equipped
operating room suites, intensive care unit, and 24-hour
emergency rooms. Our commitment to modern ambulatory care
includes a high tech laboratory, cardio-pulmonary services
and short-stay unit. Our radiology department includes
accredited digital mammography, Spiral CT scan, ultrasound,
fluoroscopy and nuclear medicine.
Currently accredited by the Joint Commission (2012-2015). Our laboratory is accredited through
COLA (2011-2013).
Mission Statement
Athol Memorial
Hospital is a community based not-for profit acute care hospital governed by a
local Board of Trustees.
Athol Memorial Hospital’s Mission is to:
• Participate in the creation of healthier lives within the community.
• Provide healthcare services that contribute to the physical, psychological,
social and spiritual well being of the patient in the
community that it serves.
• Provide healthcare services in a fiscally responsible manner that ensures
sufficient return for continued operations.
• Collaborate with medical staff to determine long-range strategic goals, which
increase quality services for the community.
• Provide healthcare in the spirit of equality and serving all regardless of
age, color, creed or gender.Vision Statement
•
Athol Memorial Hospital will:
•
Create a healthier community by
encouraging individuals to be responsible for their personal
health status.
•
Pursue and monitor quality, value, and
patient, customer, and staff satisfaction.
•
Continually rethink, reshape and
refine solutions to health care challenges.
•
Strive for recognition as a quality
provider for healthcare.
•
Strive for a work environment that
ensures optimal allocation of human, space, equipment and
other resources.
Strategic Plan
•
Athol
Memorial Hospital’s strategic plan is to:
•
Strengthen a “culture of safety” in extant health services
offerings as well as emergency preparedness for terror
responses,
flu pandemic, local emergencies, etc.
•
Increase the number of and improve the quality of the health
care services available to the community.
•
Recruit
and retain high quality staff, concentrating on medical staff.
•
Increase community outreach.
•
Implement appropriate technology advancements as essential
element of strategic plan and strategic objectives.
•
Implement a Capital Expansion program focused on the emergency
services department.
•
Identify and secure a tertiary care affiliation.
Approved Board of Trustees August 25, 2011Trustees
BOARD OF TRUSTEES ATHOL
MEMORIAL HOSPITAL 2010-2012
James W. Meehan, Jr., Chairman
Mohsen Noreldin, MD, Vice Chair.
Cheney Castine
Laurey Kenerson, Clerk
Rebecca Bialecki |
Robin Brooks
Lawrence Estelle, Jr.
Danilo Funa, MD
Janet Kraft
Roy Lake |
Wayne Miller, MD
Donald Mruk, MD
Curtis Rand
Timothy Soule-Regine, MD
Douglas A. Starrett
Yogendra Thaker, MD |
Leadership
- Leadership is the
responsibility of the Governing Body, the President/Chief Executive Officer,
Chief Financial Officer, Chief Nursing Officer, President of the Medical
Staff, Chiefs of Services, and Department Directors and Managers.
- The leadership group is
responsible for fulfilling the mission and vision of Athol Memorial Hospital
through communication of goals and objectives to all staff within the
hospital.
- Leadership has the
responsibility of ensuring that staff throughout the hospital is competent
at performing their assigned responsibilities.
The Governing Body
is the Board of Trustees, a group of dedicated members elected from the
larger group of hospital “Corporator” supporters. The Board of Trustees serves
on a volunteer basis and receives no remuneration for their efforts.
Performance Improvement Plan
Department
members participate in the Hospital-wide Performance
Improvement Plan through the following means:
- Maintain
membership on the Hospital-wide Performance Improvement
Committee (HPIC) and report to the committee on a scheduled
basis for nursing.
- Provide
sufficient staff and funds to allow continuous performance
improvement activities to occur.
- Participate
in corrective action teams (CATS) as
multi-disciplinary/multi-unit teams whenever appropriate.
- Establish
Help Improve the Process (HIPs) teams within the department
or other departments when "quick fixes" are identified.
- Establish
continuous monitors from issues raised from community agency
interactions.
- Report a
summary of nursing quality activities twice a year (May and
November) to HPIC.
- Participate
in continuous monitoring processes:
- Patient
satisfaction
-
Physician satisfaction
- Employee
satisfaction
Statement of
Patient Rights and
Patient Responsibilities
HIPAA Privacy Notice
Quality Measures: See how we compare
www.hospitalcompare.hhs.gov/
Visiting Hours
General Visiting Hours
- 8 am to 8
pm--limited to 2 visitors per patient at one time
- Exceptions:
- Consideration
will be made based upon individual patient and family
needs.
- Parents may visit
pediatric patients at anytime.
- ICU
patients-family only-may visit anytime.
- Emergency
patients-visitors are to wait in waiting room, parents
may accompany children.
Visitor Requirements
V i s i t o r G u i d e l i n e
s - Persons with flu symptoms, such as fever, cough, or sore
throat are asked not to visit our patients. Visitors are asked to wash
or sanitize hands upon entering and leaving a patient room. Cough or
sneeze into a tissue or inner elbow. If coughing or sneezing into your
hands, wash or sanitize them immediately. Patients in isolation for
influenza may only receive visits deemed necessary for their emotional
well-being and care. Visitors with questions or concerns may address
them with the Nursing Supervisor on duty.
- Adherence to
these requirements will facilitate patient privacy and
maintain a therapeutic environment for each patient:
- Keep
noise to a minimum.
- Avoid
any behavior that will impede patient care or
inconvenience to the patient, staff or other visitors.
- Use
public restrooms and not the patient restrooms.
- No
smoking is allowed in the building or on campus.
- Refrain
from reading patient charts.
- Step out
of the room is asked to do so by a health care
professional or a patient.
- Refrain
from consuming foods and liquids from the patient trays
as food and fluid intake is often monitored.
-
Supervise any child under the age of twelve who has been
permitted to visit the patient.
- For
reasons of safety, patients may receive Mylar balloons
ONLY.
-
Shoes and shirts must be worn.
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